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Section: Other freelance resumes
Specialization: CUSTOMER SERVICE REP.
Age: 21 years
Sex: Female
Contact info:
First, Last name: DEBORAH MARTINEZ
E-mail: CANDY_55_2001@YAHOO.COM
Full description:
DEBORAH A MARTINEZ
P.O. BOX 144
COMBES, TX 78535
candy_55_2001@yahoo.com
Summary of Qualifications
COMPUTER SKILLS (MICROSOFT WORD, EXCEL, ACCESS, ETC.), FAX AND COPIER MACHINE
Work History
May 15, 2006 - Aug 21, 2006 WEST TELEMARKETING - BATON ROUGE, Louisiana
CUSTOMER SERVICE REPRESENTATIVE
Enter orders for a variety of products.
Assist customers with their accounts.
Provide customers with information about our products.
Provide customers with information about products ordered and shipment method.
Jul 14, 2005 - Oct 23, 2005 WEST CORPORATION - HARLINGEN, Texas
CUSTOMER SERVICE REPRESENTATIVE
Submit credit card applications for customers.
Enter orders for a variety of products.
Provide the customers with detailed information about specific credit cards.
Provide customers with information about the products that they ordered.
Education
HARLINGEN HIGH SCHOOL - HARLINGEN, Texas
Education Level: High School Diploma/GED
Graduated: Yes
Occupational Experience
Cashiers ( 0 yrs 0 mos )
Customer Service Representatives ( 0 yrs 6 mos )
Office Clerks, General ( 0 yrs 6 mos )1. Answers telephone, responds to requests, delivers messages, and runs errands. Less than 1 year
2. Collects, counts, and disburses money, completes banking transactions, and processes payroll. Less than 1 year
3. Communicates with customers, employees, and other individuals to disseminate or explain information. Less than 1 year
4. Compiles, copies, sorts, and files records of office activities, business transactions, and other activities. Less than 1 year
5. Completes and mails bills, contracts, policies, invoices, or checks. No experience
6. Completes work schedules and arranges appointments for staff and students. Less than 1 year
7. Computes, records, and proofreads data and other information, such as records or reports. Less than 1 year
8. Operates office machines, such as photocopier, telecopier, and personal computer. Less than 1 year
9. Orders materials, supplies, and services, and completes records and reports. Less than 1 year
10. Reviews files, records, and other documents to obtain information to respond to requests. Less than 1 year
11. Stuffs envelopes and addresses, stamps, sorts, and distributes mail, packages, and other materials. No experience
12. Transcribes dictation and composes and types letters and other correspondence, using typewriter or computer. Less than 1 year
Computer Skills
Typing Speed: 56 Words Per Minute
Database Software (Oracle, Access, etc)
EMail Software (Outlook, etc)
Internet Browser (Netscape, IE, etc)
Presentation Software (PowerPoint, etc)
Spreadsheet Software (Lotus, Excel, etc)
Utility Software (Virus Software, etc)
Word Processing Software (MS Word, etc)
Language Skills
English - Excellent ( Read Write Speak )
Spanish - Fair ( Read Write Speak )
Additional Skills
CASHIERING WORK;MONEY HANDLING;SALESCLERKING;STOCK SHELVING;COUNTER SALES;DOOR ATTENDING;BUILDING CLEANING;SALES WORK;DEPARTMENT STORES;FOOD STORES;CUSTOMER CLERICAL WORK
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