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Section: Other freelance resumes
Specialization: IT
Sex: Female
Contact info:
First, Last name: Tashika Williams
E-mail: quiesha@excite.com
Full description:
Tashika Williams P O Box 33
Pungoteague, VA. 23422 quiesha@excite.com (757)414-3443
Objective:
To become a viable asset with a company that will utilize my leadership characteristics as well as my skills and experience in information technology and customer service.
Education
Current-Western Governors University, Salt Lake City, UT
Bachelor of Science in Information Technology-Security
2001-Bryant & Stratton College, Virginia Beach, VA
Associate of Applied Science in Information Technology
Certification
CIW Foundations
Work Experience
Branch Manager: June 05-Present Advance America, Exmore, VA
*lssue payday loans in compliance to Virginia state laws
*Prepare bank deposits and execute bank deposits
*Qualify & process new customers for payday loans
*Provide excellent customer service
*Account Receivables for existing loans & account maintenance for existing accounts
*Execute collections of default loans
*File legal warrants & debts and garnishments (also attend court)
*Supervise staff
*Manage and analyze budget
*Prepare monthly reports
*Marketing for local branch
Human Resources Associate: 9/03-8/04 Apple One (Towers Perrin), Chesapeake, VA *Processed confidential employee information
*Processed employee benefit packages
*Employee Relations
*Worked under deadlines to prepare personalized benefit packages for various clients
*Provided quality control and assurance by double checking benefit packages
*Personalized each employee's benefit package
Telephone Operator: 3/02-2/03 GC Services Chesapeake, VA
*Assisted customers with making collect calls, calling card calls, and third party calls
*Placed operator-to-operator International Directory Assistance calls
*Provided operator assistance for customers needing assistance placing calls
*Excellent customer service
Computer Technician: 10/00-12/01 Bryant & Stratton College, Virginia Beach, VA
*IT Technical Support
*Upgraded and repaired computers
*Repaired and replaced hardware parts for computers
*Computer maintenance
Librarian Assistant: 2001, Bryant & Stratton College, Virginia Beach, VA
*Registered patrons to borrow materials from the library
*Checked books in and out
*Answered short and in depth reference questions
Skill Proficiencies: MS Word, MS Works MS Excel, MS Access, E-Advantage, Email, IM, Texting, Business Letters and much more.
References Available Request
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