Section: Other freelance resumes
Specialization: Typing / Petion typist / work processing / telecomunications
Experience: Work at home / Law firm / Telecomunications Age: 46 years
Sex: Female Wages: open
Contact info: First, Last name: Thompson Phone: 770-477-0701 E-mail: ann.bell68@yahoo.com
Full description: 9015 RAVEN DRIVE· JONESBORO, GA 30238
PHONE NUMBER(770)-477-0701 · E-MAIL ANN.BELL68@YAHOO.COM
WANDA A.THOMPSON
OBJECTIVE
To secure a position with your company that will challenge my skills and benefit your organization, so that both your company and I will not only grow but also prosper.
EMPLOYMENT
07/2007-08-2009 Clark & Washington Bankruptcy
Petition Analyst/Work Processor
Training New Personnel
Type and prepare petitions
Contacting creditors for missing information
Typing petition creditors for missing addresses and client information
Typing petition creditors for Tennessee, Florida and surrounding areas of Florida.
Typing Conversions
Typing Pro-Bono Cases
Typing Prose Cases
Scheduling appointments into the database, also handling cancellations.
Motions
Amendments
Notice of Filing
Amending Means
Amending Schedules
Amending Plans
And More
11/2004-Present Thompson’s Telemarketing
Independent Contractor/Telemarketing
.Inbound/Outbound/Cold Calling
.Taking and Processing orders over the phone
.Testing employees on questions and answers, scoring calls
.Selling products over the Phones.
.Processing Shipments
3/2004-03/2005 PCDI
Telemarketing
.Inbound/Outbound/Cold Calling
.Taking and Processing orders over the phone
.Testing employees on questions and answers, scoring calls
.Selling products over the Phone on what the school had to offer
.Processing Shipments
09/1999-2004 Easton Memorial Hospital
Switchboard Operator
.Taking incoming calls and transferring them through out
.Paging system
.Paging Doctors on call and connecting them to the patient
.Paging hospital codes (Code Blue, Red etc.)
.Training new personnel
Access Representative/Same day Surgery Clerk
.Processed registration of all incoming patients
.Verified Insurance eligibility or payment arrangements
.Answer multi-lined phones
.Assisted the patients with any non medical needs
.Calling and Scheduling patient surgery
.Processing surgery paperwork assigning patient rooms
.Processing Insurance Claims
.Creates accurate and complete registrations and
when patient presents for service, service is
pre-registration
.Receipt of lab specimen requisition, which will achieve
Collection
.Ratio. Accounts receivable goals and be informative to all
Other customers which utilize the patient’s data.
.Processes accurate and complete insurance verification
And authorizations per system policy. Which will achieve
Collection Ratio. Accounts receivable goals, and minimize
Denials for payments.
.Prepares and maintains the bed reservation schedule
Arranges bed assignments.
.Working with nursing units
. Reports all issues to the Supervisor.
.Efficient use of time to ensure high level of productivity and
Increased customer satisfaction.
.Enter physician’s order into the HBOC system accurately and
Timely to assure high customer satisfaction and for accurate
Charging.
.Schedules appointments per physician or patient request
.Performs related scheduling functions such as cancellations.
.Serves as a cashier
.Completed deposits
.Handled petty cash
.Responded to medical records by deadlines or within 4 to
8 hours of request.
.Completes chart and loose filling daily.
EDUCATION
Easton Senior High School Easton, Maryland High School Diploma (08/79-06/83)
Ryan International Airlines, Inc. Chicago, IL Flight Attendant (12/00-09-03)
Health Careers Institute Louisville, Ky Medical Assistant (05/88-08-89)
Hose of Pines Easton, Maryland C.N.A. (06/83-09/02)
SKILLS
Faxing
Filing
Typing (65-70wpm)
Xeroxing
Mult-Phone Usage
Efficient using word, excel and power point
REFERENCES
Available upon request
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